Contact

Talk to the people behind the floor

Bug reports, feature ideas, privacy questions — send a note. No contact form; email keeps it direct.

Email us

ELEMENTS CASINO LTD handles support for the Elements Casino iPhone app. Include your device model and iOS version when reporting a bug.

support@debugmyapp.online

Typical reply time: 1–2 business days.

FAQ

Common questions

Is Elements Casino real-money gambling?

No. Elements Casino is a free social casino for entertainment. Virtual coins have no cash value and cannot be exchanged for money or real-world prizes.

Which devices are supported?

Elements Casino is available for iPhone via the App Store. It is not offered for Android at this time.

How much does it cost?

Downloading and playing with virtual coins is free. Any optional in-app purchases, if offered, are described in the App Store listing and charged through Apple.

Do I need an account?

You can create a profile to claim welcome coins, appear on leaderboards, and save cosmetics. Preferences and progress may also be stored on your device.

What age is the app for?

Elements Casino is intended for players aged 18 and over. Social casino success does not imply future success at real-money gambling.

How do I report a bug or request a feature?

Email support@debugmyapp.online with steps to reproduce, screenshots if useful, and your iPhone model. Feature requests are welcome in the same inbox.

How are refunds handled?

Purchases made through the App Store are subject to Apple’s refund policies. You can also contact us at support@debugmyapp.online and we will help point you to the right next step.